By using CitiPG's website or its services, you consent to collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.
To avail certain sites / services on our websites, users are required to provide certain information for the registration process namely:- a) your name, b) email address & password c) sex, d) age, e) PIN code , f) credit card or debit card details g) Contact number etc., and / or your occupation, interests, and the like.. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.
The data so provided will not be deemed sensitive if it is freely accessible and available in public domain or it is given under Right to Information Act 2005 or any other law in force at given point of time.
The confidentiality of user login and password: The user is responsible for the confidentiality of user login and password and is not expected to provide this information to any third party. If the user believes such information has been breached or has been made known to others, the user must change the login password and contact CitiPG immediately at admin@CitiPG.com. CitiPG absolves itself of any responsibility if the user parts with any such data in violation of policy of use.
Third party services: if the user connects to CitiPG via third party service like Google, LinkedIn or Facebook, the third party might send us information such as the user profile information or the registration data from such third party service.
All required information is service dependent and CitiPG may use the above said User information to, maintain, protect, and improve its services (including advertising services) and for developing new services.
When you use CitiPG 's websites, we make good faith of efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
Such information will not be deemed as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to information Act 2005 or any other law for the time being in force.
Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.
In addition to the above, we may conduct surveys, polls and other information gathering tools on our webSite / mobile apps to get your feedback about various things such as your experience with Hosts / Property lister, Guests or the Site and Services.
If you communicate with us through e-mails, we may keep a record of such communication.
We store details of transactions you carry out on the Site through your CitiPG account.
We also store details of any transaction made through the payment gateways linked to the Website/mobile apps, to the extent we deem necessary to complete the transaction and for the sake of maintaining our internal records.
We use third party companies to serve ads when you visit our web site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you.
CitiPG may share or disclose personal information to any entity, government or service provider as deemed necessary in some of the circumstances mention below.
a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations
b) CitiPG proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf.
All information gathered on CitiPG is stored within the CitiPG controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is limited. However, we cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer email signed with the electronic signature to admin@CitiPG.com